Airfree, the one marketplace
for all your ancillaries
Build your digital marketplace to unlock your potential revenue, from onboard products to destination services
Boost your ancillary revenues
The solution is scalable to manage over 10,000 products and services
across all touch points of your passenger journey.
Before departure
Take the opportunity to sell services such as lounge access, fast-track security options, shuttle and transfer services, as well as luggage handling and storage.
Onboard
Showcase and sell in-flight Wi-Fi, entertainment, meals, and seat upgrades. Offer duty-free, travel essentials, and branded merchandise while integrating third-party catalogs for even more shopping choices.
After arrival
With retail partnerships, you can offer hotel bookings, concert and museum tickets, car rentals and chauffeur services, exclusive guided tours and excursions, as well as mobile data packages.
Streamline your
operations with one integration for your entire fleet
Airfree integrates with all types and versions of IFEC systems, simplifying deployment with a single solution and a streamlined project, significantly reducing time, costs, and complexity.
100x less
satellite bandwidth usage compared
to standard whitelisted web stores
Connectivity is needed only at specific moments, while offline browsing
of embedded content enables fast access without using data.
Provide best-in-class
entertainment experience
Give your passengers a home-like shopping experience with Airfree’s advanced platform,
with all the features of a modern e-commerce platform.
A white-label solution
to fit your brand
From logos and colors to typography and tone, we align with your guidelines to reflect your unique identity.
Fine grained
personalization
Leverage data insights and AI-driven recommendations to tailor product suggestions for each passenger, setting a new benchmark for onboard retail.
Multiple
delivery options
Depending on the passenger journey and the retailer conditions, delivery can happen during the trip or after arrival (at the airport, at home or any pick-up location).
Modern & secured
payment options
We use Stripes as our default Payment Service Provider, enabling +100 payment methods to adapt to customers' preferences worldwide.
Dynamic Promotion
Management
Boost sales with customizable promotions across all platforms, easily set up via our admin portal.
A marketplace built for easy integration
Airfree seamlessly connects with all your existing systems, ensuring a fast and effortless time to market.
Product Information Management (PIM)
Enterprise Resource Planning (ERP)
Customer Relationship Management (CRM)
Business intelligence and Analytics
Payment Service Provider (PSP)
Content Management System (CMS)
Singapore Airlines
Case study
Singapore Airlines is the first airline to offer live e-shopping onboard via KrisShop. Passengers now have access to the world’s largest seatback shopping experience at 30,000ft.
Entertainment
and shopping:
a winning combo
Combine your marketplace with Mood, our entertainment and services platform, to create a seamless all-in-one digital experience for your passengers.
Frequently asked Questions
Airfree is a digital marketplace that enables passengers to browse and purchase products from their own devices or seatback screens. Available before, during, and after the journey, it opens new retail opportunities and helps transport operators boost ancillary revenue with minimal crew involvement.
Airfree can integrate and manage up to 10,000 references across categories like duty-free, digital goods, destination services, catering, and more. It’s ideal for travel operators seeking to diversify their onboard offering and unlock e-commerce potential from takeoff to arrival.
Not necessarily. Airfree is available in two versions: a light offline mode with a digital menu and duty-free catalog, including seat-based ordering; and a full connected version with expanded catalogs, real-time payments, personalized offers, and flexible delivery options (in-seat, gate pick-up, home delivery). Connectivity enhances the experience but isn’t required.
Airfree is designed to be agnostic and backward-compatible. It integrates easily with any IFE provider, including older-generation systems, and can be embedded within platforms like MOOD or offered as a standalone passenger portal.
Yes. Airfree can integrate with loyalty programs, payment gateways, inventory management, and catering systems. This ensures seamless coordination between your digital channels and onboard services.
